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Tobacconist University
Code of Ethics & Standards
Certified Retail Tobacconist, CRT

Obey and enforce all local, state and federal laws regarding tobacco age/use restrictions

Successful Completion of the Academic Curriculum
Including TOBACCO, ACCOUTREMENTS, TASTE, & SERVICE COLLEGE, FAQ, Glossary, Apprentice Seminars, and the Final Exam

Commitment to Perpetual Product Education
“The brighter you are, the more you have to learn”

Customer Commitment
Tobacconist’s Credo, Duty, Aspiration, Individual Attention, Ambience, Courtesy & Kindness, Professionalism

Trust
Trust is the cornerstone of Tobacconist Credibility. 

Respect & Fairness
Treat colleagues, vendors, and customers with respect, fairness, and good faith.

Merchandise all Luxury Tobacco Products
with the same care and respect it took to create them.

Duty to package and protect all products for customers

Finally, you are committed to be the most professional and educated ambassador for this venerable industry and its traditions.

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