Successful Completion of the Academic Curriculum
Including TOBACCO, ACCOUTREMENTS, TASTE, & SERVICE COLLEGE, FAQ, Glossary, Apprentice Seminars, and the Final Exam

Commitment to Perpetual Product Education
“The brighter you are, the more you have to learn”

Customer Commitment
Tobacconist’s Credo, Duty, Aspiration, Individual Attention, Sharing, Courtesy & Kindness, Professionalism

Lead with Substance and Quality
Exemplify that packaging, marketing, and promotions are secondary to great products and service

Trust
Trust is the cornerstone of Tobacconist credibility. 

Respect & Fairness
Treat colleagues, competitors, and customers with respect, fairness, and good faith.

Duty to package, transport, and protect all products

Finally, you are committed to be the most professional and educated ambassador for this venerable industry and its traditions.