At the moment of consummation, when a consumer takes possession of a well conditioned cigar, pipe, tobacco, or accoutrement from a professional Tobacconist, they must be confident that the products have been properly maintained.  Any faltering of responsibility along the chain of possession can spoil a luxury tobacco product and damage the reputation of a brand.  Even worse, improper handling of luxury tobacco can ruin the Tobacconist’s relationship with their customer.

A CST must deliver their products and samples to retailers in perfect condition.  Every consumer deserves the opportunity to smoke and enjoy a perfectly preserved product.